This 8 page article outlines the 12 habits which destroy the harmony of any team. By identifying the exact behaviour it is easier for the chairperson to develop a plan to address the issue and restore the harmony of he team. 

If you are dealing with difficult people, this article is for you. It:

• identifies the behaviours
• Outlines the results if these behaviours persist
• Enables the board chair to sit back and observe the behaviour and identify exactly what is happening before deciding on a course of action