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Coaching assists the client identify the skills and capabilities that are within him/herself, and enabling him/her to use them to the best of their ability.


Performance enhancement coaching is designed either to meet the needs of an individual who knows that s/he has talents that are being underutilized or unrecognized or to hone the skills bosses identify as necessary in order to promote that employee.

It carefully assists individuals to:

  • Acknowledge strengths
  • Outline his/her vision for the future
  • Identify the gap between where s/he is now and the goal
  • Determine whether any charisma skills need refining
  • Identify his/her signature voice and key messages that portray him/her as a competent leader
  • Specify skills which are perfected and how to build on them to be proficient at future challenges

Coaching assists the client identify the skills and capabilities that are within him/herself, and enabling him/her to use them to the best of their ability.

What Clients Are Saying

T. D., Manager

I became more aware/appreciative of the need to include/consider/address the dynamics of the interpersonal relationship when conducting business. Knowledge and experience by themselves do not trump/veto the need to establish and maintain positive interpersonal relationships.

It has allowed me to become less anxious and less inhibited when working. I am enjoying moment more and worrying less about how/if I am going to get there.

Coaching affirmed for me that with practice, preparation, and commitment I can succeed. My limitations have inherent strengths which can play a part in my success

S. A.

Thank you so much for all of your guidance and support, Brenda. You are amazing. We have much work ahead of us, but I feel that we all much better equipped to handle the challenge. I am sure that I can speak for the others that we deeply appreciate your commitment and professionalism.

It is such a fantastic feeling that we are now working together as a team!

Regina Wright

Thank you for your excellent work in the preparation of the report. It is most comprehensive and your presentations on this Report were excellent.

I learned how my “Gregorc Mind Style” will help me understand my natural way and how to relate to people who have different styles. I know i) what makes a good elevator speech and how to make people want to know more and ii) the importance of having ‘offerings’ that will give people a choice. I now have a practical way of making sure my business objectives are met.

M. B. D., EAP Coordinator

I wanted to pass on very specific feedback on your work with one of our employees. The employee shared that you were able to assess her situation adeptly, and were able to understand and consider her profession and gender issues. She indicated increased problem solving in all levels and types of communication in the workplace, and reduction in her personal reactiveness and levels of stress.

The employee is now feeling able to consider further steps of intervention from a systemic perspective.  

Thanks so much

W. D., Senior Auditor

I just wanted to say thanks for all your coaching.  My family also thanks you.

When I first started I was very frustrated, unhappy, and bitter. Now it takes me a lot longer to get frustrated as I no longer let issues build , I am happier because when I do incur stressful events I know how to leave them behind and I am no longer bitter as I have learned how to communicate things that frustrate me without getting upset.

The greatest change has been with my family life.  I play with my kids more, I no longer take out the bad days on them, I do not shout at my kids anymore because I have learned other ways to address discipline issues. My wife is happier because I no longer snap at her.

Thanks for everything.

Hubert Langdon

Dr. Kelleher-Flight is very knowledgeable on the subject of governance. She kept us focused on the task at hand and involved us in the discussions on each aspect of governance. She quite willingly and capably answered our questions. She makes the distinction between governance and management quite clear.

Lori Donovan

I found Dr. Kelleher-Flight to be very informative and engaging. What could have been a very tiring session was actually energizing. Dr. Kelleher-Flight’s knowledge of strategic planning was excellent. I learned a lot. She kept us on task and within the timelines. The goals of each session were reached. We also began to think about what kind of board we are (which is very important to us at this time). Overall, I found it very useful. Thank you.

M. K., Solicitor

The techniques and tools I use solved my issues. It took me six months using them to be fully confident. I now work well with others and have no difficulty speaking my truth. In fact, I use the  new skills at home as well. Thank you.

About Dr. Brenda Kelleher-Flight

Brenda is a qualified mediator. Her success as a coach brings referrals to her. Most of her clients are individuals and managers who are professionals in a specific field but have not had managerial training or mentoring or taught the skills necessary for successful interactions. Some of her clients are individuals facing challenges and need to learn conflict resolution skills or prepare for face-to-face meetings to resolve work or personal issues. The key is that when her clients learn how to center, the keys to charisma, and how to network successfully they are always successful in their future endeavours.

As well, she works effectively with personnel to determine what is interfering with interpersonal relationships, to decide what is holding them back in their career paths, and to set realistic goals for their professional and personal growth.

The number of coaching clients she accepts at one time is limited in order to ensure she can meet her clients’ needs.