PERFORMANCE IMPROVEMENT COACHING
SERVICESPerformance improvement contributes to increased productivity, reduced conflict and improvements to the bottom line.
Who Benefits From Performance Improvement Coaching?
Personnel who are:
• unable to meet their targets
• unable to envision how to move from their current level of performance to a higher level of productivity
• having difficulty working in a team
• unable to develop a vision of their future and how they fit into the company/organization
• underperforming
• unable to tap into their potential
Benefits of Performance Improvement Coaching
For the Participant:
• Connects the individual to his/her strengths
• Identifies areas of need and provides knowledge and skills to minimize or eliminate them
• Builds awareness of how his/her performance is impacting the company/organization
• Increases understanding of what team behaviour looks, sounds and feels like
• Builds capacity to deal constructively with professional challenges
• Focuses on positive action and success
For the Company/Organization:
• Increases productivity
• Minimizes or eliminates time spent on employee issues and problems
• Reduces stress for supervisors
• Improves morale
• Improves creativity and harmonious problem solving
• Motivates employees to contribute to the company’s/organization’s bottom line
• Improves relationships
How it Works
The Performance Improvement Coaching process begins with the coach meeting with the referring person and or the client to determine the perceived needs, and the gap between current and desired levels of performance. A plan is designed with the client to close the gap.
The coaching process is confidential and based on the premise that the client will learn and practice new skills, receive feedback on levels of proficiency, reflect on outcomes, identify and make needed adjustments, and keep moving in a proactive and positive direction.
As the client understands what motivates him/her, how he/she thinks, and identifies unproductive thoughts and perceptions which are influencing performance, he/she is able to benefit immensely from the coaching process.
Results Expected
Targets are set during each coaching session. The clients gets an opportunity to roleplay and practice the new ideas in his/her real life situations. When tools or techniques do not work the client has the opportunity to evaluate the experience and modify his/her approach with the coach prior to returning to the workplace.
Ultimately, Performance Improvement Coaching results in:
1. More motivated employees
2. Employees who can deal with differences positively and harmoniously
3. More productive employees who contribute to the outcomes desired by the company/organization
4. Improved capacity to deal with change, conflict and meet established targets.
When companies/organizations invest in employees, they want to ensure the return is worth the company’s/ organization’s efforts.
What Clients Are Saying
About the Coach
Dr. Brenda Kelleher-Flight is trained in conflict resolution, performance enhancement, and performance improvement coaching.
She holds a certificate in Coaching for a Better Workplace: Building Capacity in Others from the Stitt Held Handy Group and the University of Windsor Law School.