5 Benefits of Knowing the Mediator Before Hiring Her
One of the most important things you can do in the mediation process is to speak with the mediator before hiring her. This conversation is essential because your mediator is there to provide information and answer your questions about the process. This meeting is...
Anxiety and Conflict
Reality Is a Mirror of Our Thoughts Everyone has strengths and needs. We hold beliefs about ourselves which may or may not be true. Even when they are not true, beliefs influence how we perceive ourselves and others, as well as situations in our work environment. This...
Recognizing Stress and Its Impact on Others (Part 4 of 4 + Assessment)
Part 1 | Part 2 | Part 3 Seeing the Stress Signs in Others and Myself Your Case to Consider John felt that Lillian was smarter, more articulate and had better social skills. John often stated that he believed in equality opportunities for men and women. The tape which...
Recognizing Stress and Its Impact on Others (Part 3 of 4)
Part 1 | Part 2 In the past two weeks we have covered eight stress signals: abrupt demonstrations of quick temper, blaming others, distractibility, excessive eating, failure to take breaks, fatigue, focusing on others’ shortcomings, and inability to meet established...
Recognizing Stress and Its Impact on Others (Part 2 of 4)
Part 1 In last week’s article I shared four signals of stress: abrupt demonstrations of quick temper, blaming others, distractibility and excessive eating. In this article, I’m going to share with you the next four. To recap, there are four reaction patterns to...
Conflict is normal, believe it or not. In order to resolve conflict, we need the skills required to engage in conflict resolution.
Click the button below to learn more about this conflict resolution mini course